OUR ARTIST WILL DECIDE LANDSCAPE OR PORTRAIT BASED ON YOUR PHOTO, THANKS FOR YOUR UNDERSTANDING! Small Size: 1.97" x 1.97" x 3.15" (Best for 1-2 figures) Medium Size: 2.36" x 3.54" x 2.36" (Best for 1-3 figures) Large Size: 3.15" x 4.72" x 2.36" (Best for 1-4 figures) RECTANGULAR WOODEN BASE INCLUDED USB CHARGING CABLE INCLUDED USB CHARGING PLUG NOT INCLUDED 3D LASER CRYSTAL ARE UNIQUE GIFT IDEAS Looking for a unique custom made gift for someone you love? Give the only present that’s all about them! Here’s something which can make every head turn and every heart blossom with the fond memories that personifies the gift at all times. 3D LASER CRYSTAL are ageless, timeless and can suit any occasion or any theme. Be it a wedding, engagement, birthday party to Valentines days or just for the special ‘him’, or ‘her in your life. Give this one-of-a-kind gift today and rest assures that you will be remembered forever! PRODUCTION TIME It is a customized product, we need to produce the crystal product after you've placed order. Our designers also need to create 3D models for your photos, and if your photo is not clear enough, we will communicate with you about changing photos. Therefore, normally the production time is about 3-5 business days! SHIPPING TIME Ground Shipping: 7-10 business days DHL Express Shipping: 2-4 business days Shipping upgrades available in the cart CANCELLATION & REFUND POLICY Due to the customization nature of our 3D laser crystal, the order cannot be cancelled or refunded once the production process has been started. There will not be any exceptions made as there is cost involved in each phase of the production process. We do reserve the right to refuse or cancel an order for any reason and at any time including inaccuracies, or errors in product or pricing information, or lack of clear and timely communication and/or refusal to provide additional revision details during the process which rarely happens though.